1. Curator Styles

    2. Homepage

    3. Titles and Toolbars

    4. Group Overrides

    1. Pages Overview

    2. Tiles

    3. Error Pages

    4. SSRS Embedding

    5. Explorer

    6. User Customized Metrics

    7. Box Embedding

    8. Forms

    9. Blogs

    1. Tutorials

    2. Search

    3. Managing Menus

    4. Menu Items

    5. Keywords

    6. Files

    7. Notices

    8. Loading Screens

    1. Embedded Tableau Server Views

    2. Thumbnails

    3. Tagged Workbooks

    4. Favorites

    5. Email Subscriptions

    6. Data Export

    7. Download Workbook

    8. Share Workbook

    9. Custom Views

    10. Pause/Resume Changes

    11. Dashboard Titles

    1. Filters

    2. Parameters

    3. Apply Button

    4. Filter Categories

    5. Hidden Sticky Filters/Parameters

    6. Specify Filter Sheet

    7. Mark Commenting

    8. URL Action Overrides (Link Target)

    9. Hidden Dashboards

    10. Replace Dashboard URLs

    11. Site Switcher

    12. Cache Filter/Parameter Options

    1. Data Manager Basics

    2. Web Data Connector (WDC)

    3. Import Data

    4. Connecting to Data Manager

    5. User Commenting

    6. Field Calculations

    1. Overview and Enabling

    2. Report Builder: Scheduled Reports Option

    3. Report Builder: Email Option

    4. Report Builder: Watermark Text

    1. Automatic License Provisioning

    2. Just-in-time (JIT) Provisioning

    3. Users and Groups

    4. Reset User's Password

    5. Username Mapping

    6. User Sync and Membership Sync Overview

    7. Custom Attributes

    1. Frontend User Permissions

    2. Password Change

    3. Password Reset

    4. Password Expiration and Complexity

    5. Bypass Link-preview Security

    1. E-mail Configuration

    2. System Notifications

    1. Force SSL

    2. Trusted Tickets

    3. Basic HTTP Authentication

    1. Import / Export

    2. Backend Users

    3. Frontend Users

    4. Updating License Key

    5. Linux: Cron Troubleshooting

    6. Filesystem Permissions

    7. Backend Administrator Password Reset

    8. Manual Restoration of Curator Backup

    9. Updating Curator Logging

    10. Third Party Cookies

    11. Troubleshooting Load Times

    12. Tableau API Debugging

    13. Curator Backup

    14. Taking a Manual Full Backup

    1. System Upgrade

    2. Disable Curator Upgrades

    3. Offline Upgrades (Airgapped)

    4. Dependency Updates

    5. Troubleshooting Upgrades

    1. Scripts

    2. Commands

    3. Subscription Routing

    1. Curator API Overview

    2. Integration

    3. Curator API

    4. Tableau API

    5. Content

    6. User API

    Documentation: System Administration

    Troubleshooting Load Times

    When determining the root-cause of latency issues on Curator, using the debug mode for Curator is the fastest way to rule out a number of issues that may be causing slow loading times. This can come from the location of your servers and/or networking issues, custom code, internal Curator issues or slow dashboard load times. Curator's debug mode provides the Curator team with enough information to know where to start looking when addressing these issues. Follow the steps below to view Curator's debug data, and download the debug file and send it to the Curator support team if you have any concerns.

    Enabling Debug Mode

    1. Login to the backend of your Curator instance (e.g. https://www.site.com/backend).
    2. Navigate to the Settings > Curator > Portal Settings section from the left-hand menu.
    3. Click on the "General" tab at the top of the main page content.
    4. In the "Debug" section, turn ON Enable Frontend Debug and click the "Save" button.

    Using the Debug Mode

    1. Append ?debug=1 to the end of any url (unless there is already a ? in the url, in which case append &debug=1)*
    2. Click the arrow on the bottom tray to expand the debug menu, then navigate between the tabs to view the debug output. *NOTE: If you are debugging slow login times, be sure to logout first, and then add the debug parameter to your URL (e.g. https://www.site.com/backend?debug=1)

    Capturing Debugging Results

    1. Once you have followed the Using the debug mode steps above, you can download the results of your debugging session using the export button on the debugging tray:

    2. This will output a .iw file which you can send to Curator support for assistance with slow load times.